Contact Us
For questions regarding your online order:
General Company Information:
Steiff North America, Inc.
24 Albion Road, Suite 220
Lincoln, RI 02865
Phone: 888-978-3433
Hours of operation: 9:00 am to 5:00 pm EST, Monday through Friday excluding holidays
Become a Retailer
Are you a licensed retailer interested in selling Steiff products in your store?
Learn More
Contact Steiff Club Support
Contact Wholesale Customer Service
Media, Press & Promotions:
Email or call 401-354-1800
Manufacturer Registration Number
Reg. No. PA 4588 (DE)
Additional Resources
- Return Policy
- Shipping Information
- Online Policy
- Privacy Policy
- Terms and Conditions
- Wholesale Inquiries
Unfortunately, we are unable to provide information, identification, or valuations on vintage or secondary market Steiff items. The most reputable sources for information concerning older Steiff items are the Steiff Sortiment books by Gunther Pfeiffer, available for purchase through Steiff retailers.