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Product availability and pre-orders

Out-of-Stock Items

Out-of-Stock items are currently unavailable to purchase. We may receive these items in the future, however we have no specific date when these will be back in stock.

Discontinued Items

Discontinued items will be marked as no longer available under the product description, and the product information of each item is available for reference only.


A pre-order is an order you can place for an item before it is in stock and available for delivery.

When an order is placed for a pre-order item:

  • Your card will be charged once the order has been successfully placed.
  • This item may either be new and is still not available, or is currently out of stock and we will be receiving at a later time.
  • We do not guarantee the shipment/delivery of pre-ordered items on a requested date. Please check the Item Availability on the product listing page to determine approximate shipping date.
  • Once the item arrives at our fulfillment center from Germany, your order will immediately be processed and shipped. Pre-orders are fulfilled on a "first in/first out" basis.

When an order contains both available and pre-order items:

  • Pre-ordered items will be shipped separately as soon as they become available.
  • For international shipments, your entire order will only be shipped once all items are available.